2.1 Listening


As you did in Lesson 1, listen to your teacher, read the speech text by Charles Handy, who has been a professor at the London Business School for many years. By accessing the website below, you can listen to the speech by Charles Handy.
http://www.bbc.co.uk/worldservice/learningenglish/work/handy/gates.shtml

To make your listening to the talk easier, here are the “Highlights” ( i.e. the important points) of what Mr. Bill Gates says. Gates is an outstanding example of another sort of guru – the guru who leads by actions more than words.

Please note that some words and expressions are in boldface (i.e. in dark black color). These are the items that are explained for you so that you may be able to understand what you are going to listen to more easily.

Highlights

Bill Gates is an outstanding example of another sort of guru, the guru who preaches more by deeds than by words. He revels in change and draws inspiration from a crisis.

His first book, 'The Road Ahead', was published in 1995. Gates famously ignored the Internet at first. The Internet and its implications dominate his second book, 'Business @ the Speed of Thought'.


2.1 Listening


But we can learn as much from Bill Gates by looking at what he does, as a manager and a leader, than by reading his books:
1. Concentrate your effort on a market with large potential but relatively few competitors
2. Get in early and big
3. Establish a proprietary position
4. Protect that position in every way possible
5. Aim for high gross margin
6. Make the customers an offer they can't refuse

Gates, with no previous experience, no MBA, and no mentors, set about creating a new sort of organization, what he called a knowledge company. The knowledge company's raw material is brainpower.

Vital to a knowledge company is what Gates calls the DNS - the Digital Nervous System, the e-mails and computer systems that allow everyone to learn everything they need to know.


2.1 Listening


Microsoft also has some very clear people policies, which give the company its extraordinary vitality. Gates summarizes them as five 'E's:
Enrichment
Empowerment
Emphasis on Performance
Egalitarianism
E-Mail

Some Useful Business Words

outstanding
very good

deeds
action

revels in
gets pleasure from


2.1 Listening


proprietary position
a position where you own legal, eg. intellectual rights

gross margin
difference between the manufacturing cost and the selling price

mentors
persons who give advice to others over a long period of time

egalitarianism
the belief that all people are equal and have equal rights

And now is the time for listening to your teacher or to Professor Handy speaking about Bill Gares.

And after you finish listening you will be required to answer some questions and exercises.

Jigsaw Text

Below is a paragraph from The Handy Guide Part 10: Bill Gates. The sentences are in the wrong order.
Rearrange them so that they are in the correct order.


2.1 Listening


a. But when IBM asked if they could also supply an operating system, Gates and Allen said yes.
b. You see, IBM didn't think that the PC was going to be much more than a household toy, but Gatessaw the huge market potential and wanted to get in early and first on the back of the biggest player in the business.
c. In 1980 IBM approached the fledgling company that was Microsoft looking for software for its new secret product, the PC.
d. At that stage all that Gates and his partner Allen had to offer was their version of the computer language called BASIC.
e. As he says in his first book, 'Getting in on the first stages of the PC revolution looked like the opportunity of a lifetime and we seized it.'
f. When IBM went away, Gates and Allen bought this product for $50,000 and then agreed to give IBM a licence to use it for ever for only $80,000 with no royalties.
g. Actually they didn't have one at that moment, but they thought that the product of a local firm, Seattle Computer Products, could perhaps be used.
h. It was an offer IBM could not refuse and it knocked out two other competitors, but what IBM didn't notice, or didn't mind, was that Microsoft retained the right to licence their system to any one else.