4.2 Main Applications of MSC

As part of the MSC initiatives, a four flagship applications were specified to enhance the ICT sector in

Malaysia and to provide economical and social benefits to companies and users. The flagship

applications are:

Smart School:

designed to improve different aspects of the educational system in Malaysia.

The main components of the Smart School flagship are Skills, Processes, Policies and Technology.

The Smart School concept is concerned with the pedagogical and administration issues in the

Malaysian schooling system.

It provides a framework for bringing the benefits of IT and multimedia applications to the educational

system.

An objective of this flagship is to expose young people to technology and multimedia early on in their life.

In the pilot project phase, the Smart School Integrated Solution was tested and integrated in 88 schools

in Malaysia.

4.2 Main Applications of MSC

It included the development of multimedia interactive teaching-learning materials for 1494

courseware titles for Bahasa Melaya, the English language, Science, and Mathematics.

In addition, the Smart School Management system was introduced in schools automating the

management and administration aspects of the school. Schools were networked and provided

with IT equipment.

A centralized help desk was established to provide maintenance and support. In 2006, a Smart

School Qualification Standard (SSQS) was introduced in order to evaluate and measure the use

of ICT in the 88 schools that were involved in the pilot project phase.

The Smart Flag application has been extended to all the 9000 schools in Malaysia using the Smart

School Integrated Solution.

MyKad:

The objective of this flagship application is to provide a single smart card for all Malaysians over the

age of 12.

MyKad, also known as the Government Multipurpose Card (GMPC), is a multi-purpose card that is

used as:

4.2 Main Applications of MSC

An identification card,

A driving license card.

In addition, the card holds the passport information of the cardholder and

His/her critical health information such blood type, allergies and records of latest hospital visits.

The card can also be used as an e-cash card, an ATM card and

Supports Public Key Infrastructure (PKI) applications.

The MyKad card contains two biometric data for the card holder:

A digitized color photo and

The fingerprint characteristics of the cardholder.

The project has been deployed by a consortium of companies including CSA, DIBENA, EPNCR, IRIS

and Unisys.

TeleHealth:

The TeleHealth flagship application aims to develop a distributed multimedia system to transform the

healthcare service delivery in Malaysia.

4.2 Main Applications of MSC

It is composed of four components:

Mass Customized/Personalized Health Information and Education (MCPHIE),

Continuing Medical Education (CME),

Teleconsultation (TC) and

Life Health Plan (LHP).

A health portal (www.myhealth.gov.my) has been developed as part of MCPHIE which provides services

to individual citizens such as conducting health self-assessment, making an appointment and accessing

healthcare resources.

The CME component is implemented through the Continuing Professional Development governmental

portal which maintains records on educational activities undertaken by healthcare professionals.

A digital library is also supported by the portal to provide e-learning support to medical staff.

The portal data is used to evaluate the training needs of healthcare staff.

The TelePrimary Care initiative is at the core of implementing the TC component.

It provides real-time consultation which allows peripheral clinics to be supported by hospital

specialists on patient medical requirements.

4.2 Main Applications of MSC

The equipment and bandwidth cost required to support the TC system have delayed the full

implementation of the system across the country.

The fourth component of TeleHealth is LHP with the main objective of having a health plan for every

Malaysian citizen based on his/her health records.

The application uses IT knowledge management tools to evaluate the health information of the

individual and generate a plan for long term healthcare.

Poor access to infrastructure has limited the access and expansion of various TeleHealth projects.

E-Government:

The objective of the E-government flagship is to improve citizens and businesses quality of interaction

with governmental departments.

In addition, it aims to improving flow of information and processes across governmental departments

and improves the speed and quality of policy development.

Under the E-government flagship, seven applications have been considered:

Project Monitoring System (PMS)

Human Resource Management Information System (HRMIS)

4.2 Main Applications of MSC

Human Resource Management Information System (HRMIS)

Generic Office Environment (GOE)

Electronic Procurement (EP)

Electronic Services (E-Services)

Electronic Labor Exchange (ELX)

E-Syariah

The E-government flagship applications are still to reach full potential and widespread use due to

infrastructure issues, change of management and legacy systems integration issues.