3.2 Enterprise Resource Planning


It is a cross-functional enterprise system driven by an integrated suite of software modules that supports the
basic internal business processes of a company.
ERP systems to integrate business processes of multiple organizational divisions.
These ERP systems are based on one central database and a suite of integrated software.
ERP systems improve company's business performance because data required to accomplish business task
among different divisions is available and easy acquired.

ERP Challenges and Risks
Difficulty implementing change: ERP implementation requires radical change in business process.
Expenses and time in implementation: Implementation of ERP systems and training employees on how to
use ERP systems are costly and time consuming.
Integrity with other systems: Companies may face problems when trying to integrate ERP with their existing
systems. Other companies may use additional software to make this link.
Customization and risk switching vendors: Customization may cost the organization additional money.
Moreover, this makes the organization engaged to only one vendor