After studying this chapter, you should be able to:
Understand the concept of human resource planning and how it differs from IT resource planning.
Identify basic activities in human resource planning.
Define what is enterprise resource planning and specify its disadvantages.
Specify the cycles of redesigning an existing information system.
Understand the changes in business processes after applying E-business and enterprise resource planning.
Understand the importance of transportation in logistics.
Discuss the resources in logistics and transportation.
Differentiate between different types of networks and their topologies.
Describe the tracking and tracing services in transportation and how it is conducted.
