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Information system planning is the planning of information system for an organization. Assessing the information |
| needs of an organization and defining the systems, databases and technologies that best satisfy those needs. |
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Effective management of an expensive and critical asset of the organization: |
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For any company, information systems are an expensive asset. If the company invested the same | ||
| amount of money in a building, each member of management would know the location, age, and | |||
| purpose of the building. |
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Many companies spend more money on their IS, yet business management may not know as much | ||
| about their systems as they do about their building. |
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Management must have a clear understanding of the IS environment to manage this asset as effectively | ||
| as it would any other business asset. |
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Improving communication and the relationship between the business and information system | |
| organization: |
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The mutual understanding that business management and IS will gain working through this process will | ||
| help establish a solid direction for IS that is in alignment with the business goals, and it will assist in the | |||
| approval process necessary to get the new direction sold throughout the organization. |
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Aligning the information system direction and priorities to the business direction and priorities: |
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When all information system activities provide optimal support for the business goals, objectives, and | ||
| strategies, then information system and the business are in alignment. |
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True alignment implies that the IS strategy and the business strategy are developed concurrently rather | ||
| than sequentially so that technology enables the business strategy. |
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Alignment is not just "lip service." Companies should integrate IS with the business in a symbiotic | ||
| relationship. |
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Operational excellence: |
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A strong enterprise requirements planning (ERP) system is important to facilitate operational efficiency, | ||
| including a strong forecasting and production planning system, to ensure that manufacturing meets and | |||
| does not exceed demands. |
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Customer service applications may also be important for efficiency. In these companies, IS organizations | ||
| are often centralized to control costs and take advantage of specialized technical skills. |
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Information systems processes need to be efficient, with focus on the operational processes such as | ||
| problem management, change management, software distribution, performance, and availability | |||
| management. |
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Identifying opportunities to use technology for a competitive advantage and increase the value to | |
| the business: |
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Technology by itself does not provide a competitive advantage, but redefining or aligning with the | ||
| business strategy and optimizing business processes with the use of technology can provide a | |||
| competitive advantage. |
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To identify opportunities to utilize technology for a competitive advantage, it is important to understand | ||
| the business strategy, because the technical opportunities are different depending on the business | |||
| strategy. |
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For example, an operationally excellent company achieves a competitive advantage by using technology | ||
| to cut costs from its processes, improving profit margins, and allowing the company to reduce prices. |
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Planning the flow of information and processes: |
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Information is a valuable resource, and it is important to maximize its value for the corporation. |
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Planning and managing the flow of information throughout the organization can minimize labor, data | ||
| redundancy, and inconsistency, in addition to increasing the quality and accuracy of the information. |
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When systems grow haphazardly over time, islands of information can develop, resulting in additional | ||
| labor to maintain the disparate systems. |
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Efficiently and effectively allocating information systems resources: |
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The focus of any organization must be to develop systems that | ||
| provide the largest business benefit and provide a competitive advantage. |
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Planning will direct the effective allocation of IS resources and minimize the costs of redesign, rework, or | ||
| correction of errors. Information system must utilize both computing and human resources to obtain the | |||
| most value for the corporation. |
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Managers are expected from information system to reduce operating costs, generate money for the | ||
| company, transform the business and build an enabling infrastructure. |
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Reducing the effort and money required throughout the life cycle of systems: |
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When a company has decided one of its systems no longer serves its needs and needs to be replaced, | ||
| the company may jump right into a vendor review of business application packages. |
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Without proper planning, several steps of the traditional life cycle are inefficient and waste significant | ||
| time and money. |