| No | Word | Definition |
| 1 | System Approach | A set of elements that are related to each other to achieve a target. |
| 2 | Three sphere model | Business, organization and technology are the three sphere models of systems management. |
| 3 | Frames of Organizations | Structural, human resources, political and symbolic are the four frames of organizations. |
| 4 | Organizational Structures | Functional, project and matrix are the three forms of organizational structures. |
| 5 | Organizational Culture | It consists of the organization's assumptions, experiences, values, working atmosphere and relationships. |