| No | Word | Definition |
| 1 | Information System (IS) | An organized combination of people, hardware, software, networks and data resources that collects, transforms and disseminates information in the organization. |
| 2 | Organizational Hierarchy | The different levels of autonomy within a business structure showing who is responsible for whom. |
| 3 | Digital Firm | Where nearly all of the organization’s significant business relationship with customers, suppliers, and employees are digitally enabled and mediated. |
| 4 | Business processes | Refer to the set of logically related tasks and behaviors that organizations develop overtime to produce specific business results and the unique manner in which these activities are organized and coordinated. |
| 5 | Business model | Describes how a company produces, delivers, and sells a product or service to create wealth. |