| 1. | Describe the role Information Systems play in the operational activity of businesses today. (Answer: see Section 1.1.2) |
| 2. | Strategic planning is a key aspect in today’s business enterprises. Discuss this statement in the light of the role of Information Systems deployed within businesses. (Answer: See Section 1.1.3). |
| 3. | Discuss the role of Information Systems in relation to customers, suppliers and competitors of business entity (Answer: see section 1.1.4) |
| 4. | Define the following items: Digital firms, business processes, core business processes, business model (Answer: see terminology) |