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This system caters for maintaining the dealings with suppliers (see Figure 4.1). |
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This involves matters such as stock level, re-order level, order quantities and type of products re-ordered, after sales service (faulty goods for example), delivery. |
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This involves matters such as stock level, re-order level, order quantities and type of products re-ordered, after sales service (faulty goods for example), delivery. |

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The system should help management run a smooth cycle of inventory through ordering the right amount/resources at the right time – effectiveness. |
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Efficiency on the other hand means that this is achieved at the lowest cost possible without compromising quality of products/service. |
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Continuous monitoring and improvement of effectiveness and efficiency of supply operations is a key component in spanning the business. |
