12.6 Training

Although the documentation is prepared to assist user throughout the system's life cycle, but it's important to train users with the new system. Normally, the team use the documentation prepared to assist them in training session. Converting from old to new system necessitates that the system users be trained and provided with documentation that guide them through the new system. Training can be one to one; however train a group of people is preferred. Group training can reduce the time and cost spend to conduct the training, and also encourage the group participates and feedback towards the system. There are few things that need to be considering during the training session. The content of the training session should be an introduction to the system, and system manual.