Learning Outcome

After studying this chapter, you should be able to:

   Describe the different views on management practices.

   Explain major approaches to management

   Understand scientific management.

   Explain general administrative theory.

   Describe the contributions of Henri Fayol and Max Weber.

   Explain quantitative approach to management.

   Explain organizational behavior

Learning Outcome

   Describe the contributions of the hawthorne studies.

   Explain contingency approach.

   Explain how contingency management helps us understand management.