Learning Outcome


After studying this chapter, you should be able to:

   Describe the different views on management practices.

   Explain Major Approaches to Management.

   Understand scientific management.

   Explain general administrative theory.

   Describe the contributions of Henri Fayol and Max Weber.

   Explain quantitative approach to management

   Explain organizational behaviour

   Describe the contributions of the Hawthorne studies

Learning Outcome


After studying this chapter, you should be able to:

   Explain contingency approach

   Explain how contingency management helps us understand management